Last Updated on July, 01,2026
At Aurelle, we are committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a consultation, or receive services from our clinic.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information We Collect
We may collect and process the following categories of information:
Personal Information
Full name
Email address
Phone number
Appointment and booking details
Communication preferences
Health & Consultation Information
Medical history relevant to your treatment
Skin, aesthetic, or wellness concerns shared during consultations
Information provided through forms, assessments, or questionnaires
Technical Information
IP address
Device and browser information
Website usage data and analytics
Cookies and similar technologies
How We Use Your Information
Your information may be used to:
Schedule, manage, and confirm appointments
Provide personalized aesthetic, dermatology, oculoplastic, and wellness services
Communicate important updates regarding your care
Respond to inquiries and support requests
Improve our website, services, and patient experience
Maintain medical records where required
Comply with applicable legal and regulatory obligations
We only collect information that is necessary to provide safe, effective, and personalized care.
Data Protection & Security
Protecting your information is a priority at Aurelle.
We implement appropriate administrative, technical, and organizational safeguards designed to protect your personal and health information from unauthorized access, disclosure, alteration, or loss.
These measures include:
Secure data storage systems
Restricted access to authorized personnel only
Confidential handling of patient information
Regular monitoring and security practices
Compliance with applicable healthcare and data protection regulations
Sharing of Information
Aurelle does not sell, rent, or trade personal information.
Information may only be shared when necessary with:
Licensed healthcare professionals involved in your care
Trusted service providers supporting clinic operations, appointment management, communications, or website functionality
Regulatory or legal authorities when required by law
All third parties are expected to maintain appropriate confidentiality and security standards.
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Understand website performance and visitor behavior
Enhance user experience
Support security and performance monitoring
You may manage or disable cookies through your browser settings.
Please note that certain website features may be affected if cookies are disabled.
Your Rights
Depending on applicable laws and regulations, you may have the right to:
Access your personal information
Request corrections to inaccurate information
Request deletion of your information where legally permitted
Withdraw consent for marketing communications
Request information about how your data is processed
To exercise any of these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites for informational purposes.
Aurelle is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be published on this page along with the revised effective date.
If you have any questions regarding this Privacy Policy or how your information is handled, please get in touch with us:
Aurelle Medical Center
Address: 83 Merghany Street, Cairo Governorate, Egypt.
Phone Number: +20 100 6481360
Email: hello@aurellemed.com
We aim to respond promptly and appreciate your feedback to improve our practices. Thank you for trusting Aurelle with your information.
Last Updated: July 2026
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